Technical Support Engineer

Appian is seeking a Technical Support Engineer to join their Solution Engineering team. The successful candidate will have excellent problem-solving skills, a strong interest in software development, and the ability to communicate complex technical concepts to non-technical stakeholders. The role is based in Mexico City and requires the candidate to be in the office 5 days a week to foster a culture of in-person collaboration.

Requirements

• Excellent problem-solving skills
• Ability to communicate complex technical concepts to non-technical stakeholders
• Strong interest in software development
• Proficiency in English
• Flexibility to provide after hours weekend support for up to 14 weeks per year

Benefits

• Health coverage
• Employee Assistance Program (EAP)
• Life and disability insurance
• Employee Stock Purchase Program (ESPP)
• Retirement/pension plan
• Wellness dollars
• Tuition reimbursement
• Family-forming benefits