FR-Technical Specialist

As a Technical Specialist, you'll develop knowledge of Apple products and services to support efficient and high-quality repairs. You'll troubleshoot hardware and software issues, provide excellent customer service, and contribute to an inclusive environment while upholding Apple's values.

Requirements

• Availability to work a schedule including nights, weekends, and public holidays.
• Reliable attendance as scheduled.
• Demonstrated technical expertise of Apple products and services.
• Ability to follow troubleshooting steps.
• Strong interpersonal skills.
• Commitment to continuous learning about Apple products and services.
• Ability to work in a fast-paced environment.
• Teamwork skills.
• Ability to handle sensitive or confidential information.