Customer Engineer Manager position at Applied Materials in Singapore, responsible for customer relationship management, team leadership, and technical support.
Requirements
- Develops and maintains customer relationship with all relevant individuals in his/her district at all times, at all levels.
- Manages, coaches and directs all customer engineers in his/her district.
- Responsible for salary planning, career planning, corrective actions where necessary, establishes objectives and performance appraisals.
- Initiates reports necessary for the business.
- Executes escalation procedure.
- Responsible for account planning with District Sales Engineer.
- Provides support plan for system sales to CSD Management, Sales, Field Engineering.
- Responsible for financial forecast for his/her district.
- Responsible for cost efficiency with the district.
- Manages RMA procedure.
- Measures customer engineers, takes corrective action with customer engineers.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance