Software (Technical) Support Engineer II - (E2)

Software (Technical) Support Engineer II - (E2) at Applied Materials, a global leader in materials engineering solutions, to analyze and collaborate to resolve equipment software application and systems issues of moderate complexity, and to participate in developing customer focused feature documentation for external software features.

Requirements

• Analyzes and collaborates to resolve Applied Materials' equipment software application and systems issues of moderate complexity
• Provides customer software support via Software Ticketing system
• Creates, tests, and verifies Software Change Notifications and Key Feature Procedures for product software
• Participates in developing customer focused feature documentation for external software features
• Participates and contributes in equipment software specification and design, testing and documentation reviews as appropriate for customer requests
• Assists in training junior level engineers and detailed product operation

Benefits

• health and wellbeing of employees
• programs and support for personal and professional growth