The HR Generalist Coordinator is responsible for providing customer service to employees, managers, and the HR community in response to inquiries related to a broad range of HR-related topics, including HR policy, staffing, benefits, and performance management.
Requirements
- Experience working in a call center environment
- Strong computer/technical skills and previous HRIS experience
- Bachelor’s degree in HR or related field
- Knowledge of HR concepts and terminology
- Effective verbal communication skills
- Effective listening skills
- Confirmed customer service orientation
- Confident phone presence
- Solid ability to grasp information quickly and probe optimally when required
- Excellent organizational skills and the ability to prioritize requests and duties
- Attention to detail
- Effective research, problem-solving, and follow-through skills
- Ability to remain positive under pressure
- Bilingual (English and Spanish) preferred
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance