Call Center Representative
Aran Eye AssociatesFlorida, United States • Coral Gables, Florida, United States • Miami, Florida, United States
Posted June 4, 2021
Full Time
About the Company
Aran Eye Associates is a South Florida-based eye care practice that unites highly skilled professionals to deliver comprehensive ophthalmic services. The clinic’s state-of-the-art facilities provide a full spectrum of diagnostic and surgical treatments, from routine eye exams to advanced surgical procedures. Leveraging the latest technology, the team ensures precise, personalized care for each patient. Their commitment to excellence and collaborative approach sets them apart as a trusted destination for quality eye care in the region.
Job Description
Call Center Representative(s) work in a fast-paced environment, providing excellent customer service with an outgoing and upbeat personality to a large patient population.
Requirements
- Appointment scheduling and rescheduling
- Insurance verification
- Patient demographics correction
- Triage emergency calls
- Monthly mail outs
- Handling patient complaints and disagreements
- Electronic Medical Records navigation
- Outlook navigation
Benefits
- Full-time employment
- 8:00 am – 5:00 pm working hours
- 40 hours per week schedule
