Sx. Scheduling Coordinator

Responsible for coordinating and scheduling surgical cases, preparing and completing surgical charts, and communicating with surgeons and facility personnel.

Requirements

• Schedules patients for surgery in person or over the phone
• Maintains surgical schedule for surgeons and reschedule patients as needed
• Communicates constantly with assigned surgeon and facility personnel for scheduling purposes
• Arranges for pre-op testing
• Schedules pre-op, diagnostic testing, and post op appointments
• Arranges for medical clearance between patient and primary care physician's office
• Communicates with primary doctors' offices in regards to patients upcoming surgery
• Calls for required prior authorizations
• Send surgery request with CPT codes to insurance company, as well as, call to confirm patient's benefits and eligibility
• Puts together pre-op paper work with instructions and explains instructions to patient
• Reviews doctor's notes and orders to ensure that the correct information is given to the surgery center as well as the insurance company
• Creates, reviews, and completes surgical chart
• Obtains any diagnostic test requested by surgeon
• Notes and responds to any special instructions given by surgeon
• Understand and abide by scheduling guidelines
• Confirm patient has required medication prior to surgery
• Tending constantly to the phone and resolving patient requests or issues
• Collecting deductibles, copay's, special lens fees, self- pay fees the day of the surgery
• Communicates with patients about scheduling, pre-op testing and visits, retrieving primary doctor information, medical clearance, insurance requirements, facility information, transportation requirement, surgery instructions and medical requirements, financial requirements, and payment options
• Maintains patient confidentiality
• Attends required meetings and trainings
• Availability to travel to other offices in the Dade and Broward areas
• Taking on any other responsibilities assigned by the manager