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Job description
We’re looking for a leader who can contribute to the overall success of Arbella’s vision in being the best property and casualty company in the Northeast region. An Arbella Team Manager is a thought leader who truly enjoys coaching, developing, and leading front line individual contributors.
Identify and analyze relevant business trends, make business decisions, manage reports, foster teamwork, maintain employee schedules, coach and develop employees, provide performance feedback, communicate organization information, recruit and select employees, build independence, and lead initiatives.
Strong leadership, communication, customer service, and problem-solving skills are preferred. At least 1 year of experience leading employees in an operations, call center, customer service, or related department is required.
Company
Finance
Arbella Insurance Group, founded in 1988 and headquartered in Quincy, Massachusetts, offers affordable personal and commercial property‑and‑casualty insurance—including auto, home, and business coverage—in Massachusetts, Connecticut, New Hampshire, and Rhode Island. The company’s strategic vision is to become the leading P&C insurer in the Northeast, delivering reliable protection to customers, independent agents, and the communities it serves. Consistently recognized as a Boston Business Journal Best Place to Work since 2009, Arbella emphasizes a collaborative, caring culture that supports employee well‑being and professional growth. The firm seeks talent who are passionate about delivering exceptional service while contributing to a workplace that values total employee wellness.
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