VP, Customer Growth and Retention

Arcadia is a healthcare technology company transforming the industry by changing the way patients receive care. We're looking for a VP, Customer Growth and Retention to lead enterprise-level customer value realization and strategic growth initiatives.

Requirements

• 12+ years of experience in enterprise customer growth, strategic account leadership, or healthcare SaaS
• Proven success driving retention and expansion within complex, multi-stakeholder enterprise environments
• Deep experience in value-based care, healthcare analytics, population health, or payer–provider ecosystems
• Demonstrated ability to influence C-suite executives and senior customer stakeholders
• Track record of supporting or closing multi-year, multi-million-dollar enterprise agreements

Benefits

• Flexible, remote-friendly work environment
• Employee-driven programs and initiatives for personal and professional development
• Close partnership with executive leadership across Growth, Customer Success, and Product
• Exposure to complex, enterprise-scale customer challenges with real-world impact