Experience IT Systems Administrator
ARCADION - Offshore Accommodation SolutionsOttawa, Ontario, Canada • Gatineau, Quebec, Canada
Posted April 29, 2024
80000 - 90000 CAD year
Full Time
About the Company
ARCADION delivers end‑to‑end offshore accommodation solutions, from bespoke design and engineering of living quarters to supply, installation and maintenance of services, systems, and laboratory equipment. Their patented Interlocking 2+1 Bed System maximises cabin utilisation, boosting occupancy by up to 50% without additional construction, underscoring the company’s commitment to cost‑effective, innovative space optimisation. With a fully in‑house team that upholds rigorous safety, quality and integrity standards, ARCADION handles new builds, refurbishments and decommissioning projects, earning repeat business through trusted performance and meticulous project management. The company fosters a culture of technical excellence, human‑centric design, and proactive disruption management, making it an attractive environment for professionals seeking to shape the future of offshore living.
Job Description
Arcadion is looking for an experienced Level 2 - technical support engineer who can contribute to operations via the timely delivery of technical solutions. The ideal candidate will have the opportunity to contribute and influence project deliverables that support technical operations.
Requirements
- Support, design, develop, enhance, and implement computer application systems and programs.
- Evaluate the performance of existing computer systems, plan and direct upgrades and improvements, troubleshoot problems / test and resolve issues.
- Provide recommendations to enhance IT systems and services.
- Support, administer, configure, and install software and hardware products and systems.
- Implement new products or upgrades in a network operating system environment by determining the feasibility, the cost / benefit, assessing the impact to all clients.
- Liaise with clients (including senior management and executive), partners and external vendors to resolve issues and recommend next steps.
- Develop, evaluate and test new technologies.
- Responsible for providing 24/7 first tier management and support.
- Provide access to all IT network services.
- Responsible for ensuring changes to the IT infrastructure.
- Responsible for Configuration Management.
Benefits
- Continuous learning and development of technical skills
- Exposure to specialized security, cloud, infrastructure and application related technologies