Client Implementation Specialist - Enterprise

Arch is a Series A financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. We're looking for a Client Implementation Specialist to lead onboarding for clients in our enterprise segment, guiding them through complex processes and ensuring they're positioned for long-term success on our platform.

Requirements

• 3+ years of experience in project management, implementation (SaaS preferred, client services, or finance with enterprise clients)
• A self-starter with exceptional communication and interpersonal skills, comfortable with C-suite and senior stakeholder interactions
• Strong relationship management instincts, especially with institutional and enterprise clients
• Attention to detail and ability to work independently in a fast-paced environment while managing complex, multi-stakeholder projects
• A proactive mindset and passion for delivering excellent client experiences at enterprise scale

Benefits

• Strong Team
• Your work is high impact
• Product Market Fit
• Team community and camaraderie
• Great office
• Lunch is on Us