Resident Services Specialist (Front Desk)

Role Overview

Deliver exceptional service and support to residents and their guests, including greeting residents, facilitating program registrations, handling transactions, and ensuring a high standard of facility cleanliness and safety.

What You Will Do

Greet residents and guests warmly, enroll residents in recreational programs, handle transactions, communicate with residents, and assist with events.

Why It Might Be a Fit

Ideal candidate has 1+ year of customer service experience, strong written and verbal communication skills, and ability to multitask efficiently in a fast-paced environment.

Requirements

• High school diploma or equivalent
• 1+ year of customer service experience
• Strong written and verbal communication skills
• Ability to multitask efficiently in a fast-paced environment
• Professional demeanor and appearance
• Creative mindset
• Basic computer and office equipment proficiency
• Ability to remain calm and composed under pressure
• Capable of lifting up to 50 lbs