Center Care Team - Medical Assistant, Center Float

ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community.

Requirements

• Welcome members upon arrival and help them feel safe and at home, navigating through a seamless and clear check-in process
• Schedule appointments and coordinate referrals for a multi-disciplinary care team
• Update member information in the electronic medical records system
• Request medical records and upload documentation to electronic medical records system
• Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history; perform examinations and routine screenings, ensuring patients are informed and all questions and concerns are addressed for each procedure
• Critically listen and engage with patients throughout appointment, ensuring needs and/or changing in patient conditions are reported to PCP, specialists, and/or other clinical personnel
• Perform all tasks with a hyper focus on patient experience, including answering of incoming calls and processing of patient phone messages, including returning calls; routing calls to other team members as appropriate; and calling patients to obtain and relay pertinent information for the physician
• Change dressings, apply bandages, remove sutures and other first aid procedures; use CPR skills when necessary, all under physician supervision
• Ensure compliance with OSHA safety standards and conduct accurate, legal, and ethical documentation at all times
• Assist with center events, as needed

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k matching
• Retirement plan
• Generous paid time off
• Tuition reimbursement