Medical Assistant

The Medical Assistant plays a critical role in supporting the PCP day-to-day and ensuring efficiency in the care provided to patients. MAs will work closely and collaboratively with their teammates to greet and room ArchWell Health members.

Requirements

• Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history
• Perform examinations and routine screenings, ensuring patients are informed and all questions and concerns are addressed for each procedure
• Critically listen and engage with patients throughout appointment, ensuring needs and/or changing in patient conditions are reported to PCP, specialists, and/or other clinical personnel
• Perform all tasks with a hyper focus on patient experience, including processing of patient phone messages, including returning calls; routing calls to other team members as appropriate; calling patients to obtain and relay pertinent information for the physician
• Change dressings, apply bandages, remove sutures and other first aid procedures; use CPR skills, when necessary, all under physician supervision
• Ensure compliance with OSHA safety standards and conduct accurate, legal, and ethical documentation at all times
• Provide health coaching to a defined group of patients to support healthy lifestyle choices; follows up with coached patients via weekly calls