Channel Account Manager - MSP

Arctic Wolf is looking for a Channel Account Manager - MSP to accelerate growth through top strategic Managed Service Provider (MSP) partner engagement. The role will strengthen the company's position as a global leader in Security Operations by enabling, developing, and expanding high-performing partner relationships.

Requirements

• Build and maintain strong, strategic relationships with key stakeholders across assigned managed service provider (MSP) partners
• Develop and execute partner enablement plans, including training, certification, and ongoing education to drive partner effectiveness and growth
• Lead joint business planning with partners, establishing clear revenue targets, success metrics, and performance milestones
• Collaborate cross-functionally with sales, marketing, support, and leadership teams to support partner success and exceed expectations
• Influence pipeline development and maintaining up-to-date opportunity tracking in Salesforce
• Consistently meet or exceed revenue, pipeline, and partner-driven sales goals
• Drive adoption of Arctic Wolf's solutions and new technologies across the partner ecosystem
• Onboard and develop new high-potential partners to expand market coverage
• Proactively manage channel dynamics and resolve conflict through clear communication and adherence to Arctic Wolf's partner program guidelines

Benefits

• Equity for all employees
• Flexible time off and paid volunteer days
• 401k match
• Training and career development programs
• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
• Robust Employee Assistance Program (EAP) with mental health services
• Fertility support and paid parental leave