Collections Manager

Ardurra is seeking a Collections Manager to join our team in Miami, FL or Dallas, TX! The Collections Manager is responsible for building and executing the firm’s recovery and collections strategy for project-based, professional services billing.

Requirements

• Develop, implement, and monitor collections strategies, policies, and procedures aligned with firm goals
• Review aging reports regularly; analyze and prioritize delinquent accounts and lead appropriate collection activities
• Communicate professionally with clients regarding past-due balances, billing questions, and payment plans
• Partner with project managers to resolve billing disputes, contract issues, and client payment delays
• Ensure compliance with contract terms, lien rights, and applicable state and federal regulations
• Escalate collection issues appropriately, including coordination with legal counsel when necessary
• Prepare and present collection metrics, trends, and forecasts to finance leadership
• Train and mentor staff on collections and receivables best practices

Benefits

• Competitive compensation
• Rich benefits programs