As North America Solutions Engineer, you will serve as Ada's technical authority in customer engagements, translating hyperscaler, AI, and neo-cloud requirements into credible, scalable, and financeable infrastructure solutions. You will lead presales technical strategy, shape customer-facing solution concepts, and ensure alignment between customer requirements and Ada's platform standards.
Requirements
- Act as the primary technical lead in presales engagements with hyperscale cloud providers, AI platform companies, and neo-cloud operators.
- Partner with Sales to shape pursuit strategy, solution positioning, and deal structure for large-scale, multi-MW transactions.
- Lead technical discovery and solution definition with customer stakeholders across infrastructure engineering, capacity planning, AI platform teams, and executive leadership.
- Translate workload requirements (density, cooling, resiliency, deployment speed, expansion) into clear technical assumptions that can be priced, underwritten, contracted, and delivered.
- Support RFPs/RFIs and complex negotiations by developing technical responses, option sets, and risk-aware recommendations.
- Enable Commercial teams with repeatable solution frameworks, competitive differentiation, and consistent 'what we will/won't do' technical guardrails.
- Build and maintain database for customer responses to drive higher consistency, faster turnaround and quality in responses
- Coordinate cross-functionally with Development, Power, Delivery, Operations, and Finance to validate feasibility, constructability, schedule, and execution risk during pursuits.
- Leverage internal Design & Innovation expertise to translate Ada future ready design and standards into customer-specific infrastructure solutions addressing high-density power, advanced cooling, resiliency, and rapid scalability
- Partner with Design & Innovation to define and maintain reference architectures, design guardrails, and customer-facing technical narratives used in proposals and executive engagements.
- Partner with the Product team to represent 'Voice of Customer' around repeatable solution offerings, capture customer feedback, and inform platform roadmap priorities (AI-ready features, modularity, deployment models).
Benefits
- Comprehensive Medical/Rx
- Dental and Vision plans
- 401(k) program with company match
- Flexible Savings Accounts (FSA)
- Healthcare Savings Accounts (HSA) with company contribution
- Basic and Voluntary Life Insurance
- Long-Term Disability (LTD) and Short-Term Disability (STD) insurance
- Employee Assistance Program (EAP)
- Commuter Benefits plan for parking and transit
