CRM Manager

We are looking for an experienced CRM Manager to optimize our customer relationships through data-driven, personalized marketing while increasing loyalty and engagement. As a CRM Manager, you will develop and optimize the CRM strategy to drive customer lifetime value, retention, and loyalty across the UK and key international markets.

Requirements

• Solid CRM experience within a consumer-facing brand, ideally within fashion or retail
• Proven experience delivering measurable improvements in customer lifetime value and email marketing performance
• Experience supporting or implementing customer loyalty programmes to increase engagement and repeat purchase

Benefits

• 32 Days Holiday (including Bank Holidays) + your Birthday off
• Holidays increasing up to 36 days with service
• Option to buy / sell holidays
• Generous staff discount
• Annual and quarterly bonus schemes based on company performance
• Private Healthcare including Dental & Optical Plans after probation
• Health Cash Plan from day one
• Life assurance paying 5x annual salary from day one
• Discounted marketplace with money off/cash back from 100’s of places
• Employee Assistance Programme
• Cycle to Work Scheme
• Tech Scheme