Service Writer/ Admin with a $2000 sign-on bonus, promoting labor and parts sales, preparing job orders, and ensuring customer satisfaction.
Requirements
- Act as a liaison between customers and the dealership
- Promote and enhance labor and parts sales
- Prepare, monitor, and close job orders accurately
- Greet walk-in customers and handle customer calls professionally
- Determine and communicate machine warranty status to customers
- Review daily work schedules with the Service Manager
- Work with the Service Manager to ensure repairs are completed within quoted labor hours
- Ensure written authorization is obtained for jobs before dispatching mechanics
- Process technician time cards and maintain service reports
- Assist the Parts Manager with ordering parts, inventory control, and restocking
- Provide support at the parts counter and assist the Sales department with paperwork
- Ensure service personnel adhere to safety, housekeeping, and company policies
- Verify that final invoices match service proposals and meet customer expectations
- Assist with the administration of the Service and Parts Departments
- Keep the Service Manager informed about key managerial matters
Benefits
- Paid Sick Leave
- Vacation
- Holidays
- 100% Medical Premium Coverage
- Dental Plan
- Vision Plan
- 401(k)/Roth with company match
- Quarterly Bonus Program
- Yearly Bonus Program
- Company Stock