Service Writer/ Admin with a $2000 sign-on bonus, promoting labor and parts sales, preparing job orders, and ensuring customer satisfaction.

Requirements

Act as a liaison between customers and the dealership
Promote and enhance labor and parts sales
Prepare, monitor, and close job orders accurately
Greet walk-in customers and handle customer calls professionally
Determine and communicate machine warranty status to customers
Review daily work schedules with the Service Manager
Work with the Service Manager to ensure repairs are completed within quoted labor hours
Ensure written authorization is obtained for jobs before dispatching mechanics
Process technician time cards and maintain service reports
Assist the Parts Manager with ordering parts, inventory control, and restocking
Provide support at the parts counter and assist the Sales department with paperwork
Ensure service personnel adhere to safety, housekeeping, and company policies
Verify that final invoices match service proposals and meet customer expectations
Assist with the administration of the Service and Parts Departments
Keep the Service Manager informed about key managerial matters

Benefits

Service Writer/ Admin with a $2000 sign-on bonus, promoting labor and parts sales, preparing job orders, and ensuring customer satisfaction.

Act as a liaison between customers and the dealership
Promote and enhance labor and parts sales
Prepare, monitor, and close job orders accurately
Greet walk-in customers and handle customer calls professionally
Determine and communicate machine warranty status to customers
Review daily work schedules with the Service Manager
Work with the Service Manager to ensure repairs are completed within quoted labor hours
Ensure written authorization is obtained for jobs before dispatching mechanics
Process technician time cards and maintain service reports
Assist the Parts Manager with ordering parts, inventory control, and restocking
Provide support at the parts counter and assist the Sales department with paperwork
Ensure service personnel adhere to safety, housekeeping, and company policies
Verify that final invoices match service proposals and meet customer expectations
Assist with the administration of the Service and Parts Departments
Keep the Service Manager informed about key managerial matters