Concierge Customer Service Agent
Aroma360Miami, Florida, United States
Posted January 7, 2025
Full Time
About the Company
Aroma360 offers high-quality, essential oil-based scenting solutions for businesses and individuals worldwide.
Job Description
Aroma360 is a boutique Scent Marketing and Branding company seeking a Concierge Customer Service Agent to join its team. The Concierge Agent will deliver exceptional, personalized service to valued customers, building strong relationships and addressing complex requests.
Requirements
- Proven experience in customer service, client retention, sales, and/or client-facing roles
- Excellent verbal and written communication skills
- Strong critical thinking skills and the ability to address customer issues effectively
- High level of attention to detail
- Ability to establish and maintain long-term relationships with high-value clients
Benefits
- Health coverage, including dental and vision insurance
- Life insurance
- PTO
- 401K
- Employee discount on our products and services
- Fun and exciting company events
