Client Success Associate
Arrive LogisticsAustin, Texas, United States
Posted March 29, 2024
Full Time
About the Company
Arrive Logistics is a leading multimodal transportation and technology company offering unparalleled service and custom strategic solutions. With a network of over 40,000 carriers and serving more than 4,000 customers, Arrive specializes in truckload, LTL, flatbed, intermodal, technology, 3PL, and drayage services. Known for its service excellence recognized by 24 enterprise shippers, the company's mission is to ensure that 'We Deliver, So You Can.'
Job Description
Arrive Logistics is seeking a Client Success Associate to help clients deliver operational excellence. This role focuses on managing daily client accounts, scheduling appointments, tracking shipments, and closing loads. The company emphasizes a fun, collaborative work environment and professional development opportunities.
Requirements
- Manage load board on a daily basis.
- Focus on accuracy and timeliness while building loads for customer accounts.
- Obtain pickup and delivery appointments.
- Communicate proactively with Carriers and customers.
- Develop and execute tasks related to client relationships and operational efficiency.
Benefits
- Medical
- Dental
- Vision
- Life
- Disability
- Supplemental coverage
- 401(k) program
- Employee Resource Groups
- Office engagement activities
- Gym
- Counseling sessions
- Paid holidays
- Paid vacation time
- Wellness days
- Referral program
- Relocation assistance
