Helpdesk Technician

Arrowhead Pharmaceuticals is seeking a Help Desk Technician to provide Tier I/II tech support and customer service in a Windows-based network environment.

Requirements

• Frontline Help Desk support for all on-site and remote users
• Maintaining PC life cycle
• Maintain IT equipment inventory and software
• Troubleshoot network connectivity issues
• Upholding acceptable usage policies as outlined by the company handbook
• Upholding IT security best practices outlined by the IT department
• Assist IT management with physical networking tasks on occasion
• Support and troubleshoot video conferencing technologies on PCs and in conference room environments
• Light Active Directory administration

Benefits

• Competitive salaries
• Excellent benefit package