Customer Service Specialist - Healthcare (San Antonio, Texas)
ARstratSan Antonio, Texas, United States
Posted January 23, 2026
34000 - 34000 USD year
Full Time
About the Company
ARStrat specializes in collections and bad‑debt resolution for hospitals, clinics, academic medical centers and other U.S. healthcare organizations. By streamlining payment processes, the company reduces the time it takes to receive patient payments and boosts cash collections. Its data‑driven approach also improves patient satisfaction scores, balancing financial performance with patient experience. ARStrat’s industry‑specific expertise and nationwide reach set it apart as a trusted partner in healthcare revenue management.
Job Description
Customer Service Specialist - Healthcare role at GetixHealth. The ideal candidate is a problem-solver, detail-oriented, and passionate about helping patients navigate their healthcare journey. The role involves handling high-volume calls, providing excellent customer service, and collaborating with leadership and peers.
Requirements
- High school diploma or GED
- 1-2 years of experience in customer service, ideally in a healthcare, insurance, or medical collections environment
- Familiarity with Medicaid, Medicare, Workers' Compensation, and liability claims preferred
- Basic understanding of medical terminology and the healthcare revenue cycle
Benefits
- Comprehensive Health Coverage
- Life and Disability Insurance
- 401(k) Retirement Savings Plan
- Paid Time Off (PTO)
- Flexibility in Benefits
