HealthCare Customer Service Specialist- Sugarland, Tx

As a Customer Service Representative at GetixHealth, you will handle a high volume of calls addressing patient inquiries related to billing, payments, claims, benefits, and coverage, while providing exceptional service.

Requirements

• Handle a high volume of inbound and outbound calls
• Resolve customer inquiries by gathering necessary information, performing research, and offering accurate solutions
• Communicate effectively with patients to explain available options and ensure issues are addressed in a timely manner
• Follow established procedures and scripts to ensure consistency and professionalism in responses
• Maintain adherence to HIPAA regulations to ensure patient confidentiality

Benefits

• Comprehensive Health Coverage
• Life and Disability Insurance
• 401(k) Retirement Savings Plan
• Paid Time Off (PTO)
• Flexibility in Benefits