Associate, Guest Experience Operations
Art and Wellness EnterprisesBentonville, Arkansas, United States
Posted April 13, 2026
Full Time
About the Company
Crystal Bridges Museum of American Art is a public non-profit charitable organization that explores the unfolding story of America by actively collecting, exhibiting, interpreting, and preserving outstanding works that illuminate the American heritage and artistic possibilities.
Job Description
The Associate, Guest Experience Operations provides outstanding customer service throughout both Crystal Bridges and The Momentary to all guests, members, and staff. The role involves ensuring the safety and wellbeing of all guests, staff, artwork, and property; admission and membership-related activities, greeting guests at ticketed venues and gallery spaces, serving as a resource for guest and member questions, and being an ambassador to exceed the guest’s expectations during a visit.
Requirements
- Provide excellent customer service to all members, guests, and colleagues throughout Crystal Bridges and the Momentary.
- Circulate frequently through scheduled posts to serve as the primary contact for guests while ensuring the safety and wellbeing of all guests, staff, artwork, and the property.
- Interact directly with guests and members throughout the institutions to process their admissions, sell and renew memberships, answer questions, and serve as a resource during their visit.
Benefits
- Free admission to Crystal Bridges and The Momentary