Customer Service Operations – Process & Tools Intern

We're looking for a Customer Service Operations - Process & Tools Intern to help structure the engine behind Customer Support. You'll work closely with the Customer Service Manager and collaborate with technical support, repair operations, AI, logistics, and sales teams to improve how we operate at scale.

Requirements

• Curious and eager to understand how systems work
• Structured, organized, and detail-oriented
• Comfortable analyzing processes and workflows
• Autonomous and proactive
• Strong in written communication (English required)

Benefits

• Hands-on experience in Customer Service operations within a global tech company
• Direct exposure to cross-functional teams (support, logistics, engineering, AI)
• Real impact on how our operations scale and improve
• Experience with industry tools such as Zendesk and Odoo