Operations and Customer Care Intern

The Operations & Customer Care Support role strengthens the operational team by supporting recurring tasks, absorbing workload peaks, and coordinating internal actions across processes. The position focuses on hands-on execution, basic reporting, and process follow-up to ensure operational continuity, accuracy, and structured workflows.

Requirements

• Execute operational activities following established procedures.
• Monitor shared mailboxes and classify/assign incoming requests.
• Prepare simple reports on activities, incidents, or operational KPIs.
• Maintain updated tracking lists and operational control files.