ASAPP is an AI solution provider specializing in transforming customer service through generative and agentic AI. By automating complex tasks, ASAPP's solutions enhance efficiency, redefine the role of AI in contact centers, and drive digital transformation. Leading enterprises leverage ASAPP to expand capacity and shift their contact centers from cost centers to value drivers.
ASAPP is hiring a Principal Enterprise Architect to design and implement the implementation of their Customer Experience Platform (CXP) in large enterprises. The role involves leading technical design workshops, producing reference architectures, and translating ASAPP's Agentic AI capabilities into concrete integration patterns. The ideal candidate has 10+ years of experience in enterprise architecture, significant time in contact center and CX, and expertise in telephony and CCaaS systems.
ASAPP is an AI solution provider specializing in transforming customer service through generative and agentic AI. By automating complex tasks, ASAPP's solutions enhance efficiency, redefine the role of AI in contact centers, and drive digital transformation. Leading enterprises leverage ASAPP to expand capacity and shift their contact centers from cost centers to value drivers.