ASAPP is an AI solution provider specializing in transforming customer service through generative and agentic AI. By automating complex tasks, ASAPP's solutions enhance efficiency, redefine the role of AI in contact centers, and drive digital transformation. Leading enterprises leverage ASAPP to expand capacity and shift their contact centers from cost centers to value drivers.
Open Positions
Customer Engineer
Bachelor's degree, strong technical skills, entrepreneurial mindset, good communication skills, and comfortable working in fast-moving environments
Senior Strategy Analyst
Bachelor's degree in Business, Economics, Data Science, Mathematics, Computer Science, Statistics, or related field, 3-5 years of experience in consulting, data analytics, strategy, or a similar role, and 2+ years in client-facing experience
Research Scientist
PhD in a relevant field, significant experience in research, and strong research experience in LLMs, Conversational AI, or Speech systems
Lead AI/ML Engineer
6+ years of experience in Machine Learning or AI systems, hands-on experience in LLMs, speech, or conversational AI systems, and proficiency in Python and ML frameworks like PyTorch or TensorFlow
Research Lead, Conversational AI
PhD in a relevant field, significant experience in research, strong research experience in Speech systems and/or Speech LLMs, experience leading or managing research teams, and experience building & growing an applied research team in academia or industry
Research Engineer
Masters degree in machine learning or equivalent experience, research experience in Conversational AI, Speech systems, LLMs, or Machine Learning, and strong software engineering skills
Research Scientist
PhD in a relevant field, significant research experience, and practical knowledge of algorithm design and model development
Lead Customer Engineer
5+ years experience. Deep AI agent understanding. Strong communication & relationship skills. Comfortable with fast-paced environments
Research Engineer
Masters degree in machine learning, research experience, scientific curiosity, strong communications skills
Partner Manager
6-10+ years of experience in B2B SaaS, experience working directly on or alongside quota-carrying sales teams, and proven success supporting or driving revenue through channel or ecosystem partnerships
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