Product Support Specialist - EMEA
AshbyParis, Ile-de-France, France ⢠Netherlands ⢠Ireland ⢠Madrid, Community of Madrid, Spain ⢠Barcelona, Catalonia, Spain ⢠France ⢠Hungary ⢠Poland
Posted January 15, 2026
Full Time
About the Company
Ashby is building the next generation of enterprise software to help talent leaders, recruiters, and hiring managers run their hiring process better.
Job Description
Ashby is hiring a Product Support Specialist in EMEA to cover weekend shifts. The role involves working directly with customers, resolving complex technical issues, and contributing to projects that improve workflows. The ideal candidate has experience with complex products, strong problem-solving skills, and a passion for customer delight.
Requirements
- Experience with complex and rapidly evolving products
- Strong problem-solving skills
- Ability to work independently and take ownership of problems
- Excellent communication and customer service skills
- B2B support experience, ranging from Small Business to Enterprise organizations
Benefits
- 10-year exercise window for stock options
- Unlimited PTO with four weeks recommended per year
- Twelve weeks of fully paid family leave in the US
- Generous equipment, software, and office furniture budget
- $100/month education budget