Guest Services Representative

The Guest Services Representative is responsible for providing excellent customer service and exceeding guests' expectations by greeting guests, checking tickets, and resolving complaints. They must be proactive in providing assistance and work in a team environment. The job requires extended standing and flexible hours, including nights, weekends, and holidays.

Requirements

• Customer service experience
• Ability to stand for extended periods of time
• Excellent communication skills
• Proactive in providing assistance
• Ability to work in a team environment and interact with multiple departments
• Ability to work flexible hours including nights, weekends and holidays