Customer Care Representative

Join the industry leader in automated door solutions and serve as a customer liaison for troubleshooting and resolving hold code delays to create improved efficiency and customer experience.

Requirements

• Maintaining relationships with major customers
• Updating customers with job completion statuses via email, phone, and portal
• Answering technician and customer phone calls and email requests
• Preparing customer quotations for service repairs

Benefits

• Health, dental, and vision plans
• 401(k) with company matching
• Short- and long-term disability, life, and accidental insurance
• 15 PTO days and 11 paid holidays