Customer Service Representative
ASSA ABLOYConnecticut, United States
Posted March 16, 2026
Full Time
About the Company
ASSA ABLOY is the global leader in access solutions, providing opportunities for growth and development to its employees.
Job Description
Customer Service Representative will provide thorough guidance to customers, manage delayed order notifications, and refine procedures to drive process improvements that positively influence the customer experience. The role will also involve working with various teams to resolve customer inquiries and issues, and utilizing multiple computer applications/systems/software to review customer-specific information.
Requirements
- B.S. Degree, or equivalent practical customer-facing experience
- Effective team player with strong interpersonal & communication skills
- Strong decision making and problem-solving skills
- Ability to multi-task in a fast-paced environment and work as part of a team
- Ability to master multiple computer applications/systems/software, skilled with Microsoft Windows and Office products
Benefits
- Competitive Salary
- Paid Vacation, Sick Time, and paid Company Holidays
- Medical, Dental, Vision, 401(k), Short and Long-term Disability, Life and AD&D Insurance
- Tuition Reimbursement, Learning and Career Development opportunities
- Flexible Spending
- Employee Assistance Program
- Discount portal
- Recognition, well-being, and employee experience programs