Customer Success Manager

Assembled is a unified platform that orchestrates human agents and AI at scale. The Customer Success Manager will work with a growing customer base to deliver clear value, retain and renew customers, and unlock growth and expansion opportunities.

Requirements

• 3+ years of experience in customer-facing, operational, and start-up environments
• Workforce Management Experience is a bonus
• Relationship building and managing up
• Ability to think strategically while being in the weeds
• Growth mindset and willingness to try new things
• Collaborative, humble, and helpful team member
• Ability to travel for onsite training, business reviews, and executive engagement

Benefits

• Competitive salary
• Benefits package
• Opportunity for professional growth and development
• Collaborative and dynamic work environment