Resolution Consultant-3

The Resolution Consultant will be responsible for capturing customer reported issues and determining the best course of action for an accurate resolution in a timely manner.

Requirements

• Bachelor’s degree or a combination of relevant experience, education and training that equates to the required degree
• 1-2 years of experience in a technical support or help desk position
• Strong verbal, listening, and written communication skills
• Strong analytical, interpersonal, and decision-making skills