We are looking for a Bilingual Junior Operator to join our Assistance Team. The main challenge of the position is to provide assistance and support to passengers, acting with empathy, agility, and focus on problem-solving.
Requirements
- Answers customers in situations of travel (national and international)
- Provides support in unexpected situations such as lost luggage, medical emergencies, and rescheduling.
- Follow established attendance conduct, scripts, and other processes established by the department.
Benefits
- Meal voucher
- Lunch voucher
- Medical and dental assistance
- Internet allowance
- Childcare allowance