Customer Service Representative - Specialty Pharmacy

The Customer Service Representative will be responsible for assessing patient needs, assigning priorities, and triaging information to the appropriate resources. The role requires previous work experience in Specialty Pharmacy or Customer Service, strong communication skills, and the ability to work in a high-volume, fast-paced environment.

Requirements

• Previous work experience in Specialty Pharmacy or Customer Service
• Professional level skills in computer use, including Microsoft Office, email, web-based applications, and key boarding skills
• Experience working with people in high-pressure and time-sensitive situations
• Strong ability to multi-task and strong time management skills
• Ability to function in a high-volume, fast-paced environment

Benefits

• Voted Top Work Places in Orlando 3 years in a row
• AssistRx understands that the key to success is our fantastic team members
• Paid Time off & Holidays: Preloaded PTO, 9 paid holidays annually, Tenure vacation bonus
• Full Benefits: Medical, dental, vision, life, & short-term disability insurance, Matching 401(k) with immediate vesting
• Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible