Associate.Customer Care.Aster Muwaileh Medical Centre
Aster DM HealthcareSharjah, Sharjah Emirate, United Arab Emirates
Posted November 17, 2020
Full Time
About the Company
Aster DM Healthcare is a leading healthcare conglomerate in the Middle East, operating over 400 medical establishments including hospitals, clinics, and pharmacies. The company offers a comprehensive range of healthcare services, from diagnostic centers to educational institutions, and is known for its JCI-accredited facilities and commitment to innovation. With a focus on excellence and a dedication to building a healthier future, Aster DM Healthcare continues to drive advancements in the healthcare sector.
Job Description
The position is for an Associate Customer Care at Aster Muwaileh Medical Centre in Sharjah, UAE. Responsibilities include greeting patients, assisting with registration, checking patient categories, handling issues, maintaining a clean reception area, and coordinating with relevant departments like the Insurance Coordinator and the Symphony. The role involves ensuring patient records are accurate and efficient.
Requirements
- Greeting and assisting patients.
- Patient registration and insurance form filling.
- Patient categorization and documentation.
- Communication with doctors and nurses.
- Maintaining patient relations.
- Ensuring adherence to health protocols.
Benefits
- Competitive salary
- Opportunity to work in a large healthcare organization