Associate.Customer Care.Dr.Moopens Aster Hospital

Aster DM Healthcare Limited is seeking a Customer Service Associate to help patients with registration, insurance forms, medical billing, and patient communication. The role involves handling patient inquiries, ensuring accurate record-keeping, and maintaining a clean and hygienic office environment. Responsibilities include appointment scheduling, insurance verification, and reporting. The associate will also ensure compliance and adhere to organization protocols.

Requirements

• Assist patients with registration and insurance form completion.
• Answer patient queries and provide information on procedures.
• Book and schedule appointments over phone and walk-ins.
• Check and manage patient insurance records.