Service Delivery, Manager
AstreyaDublin, Ireland
Posted January 13, 2026
Full Time
About the Company
Astreya is the leading IT solutions provider for some of the world's most recognizable and innovative organizations. Our journey started in 2001 in the heart of Silicon Valley and reaches thirty-three countries with over 2200+ IT professionals. We enable businesses to make better decisions, achieve operational efficiency and gain a competitive edge. The Astreya advantage is centered around focus and clear- vision, world-class talent, and innovative technology: Creativity is in our DNA. Our dedicated Software and Service Innovation teams bring best-in-class technology and tools to bear for our clients.
Job Description
The Service Delivery Manager is a client-facing role that requires leadership, strong multitasking, prioritization, communication, and direction of diverse teams. The role involves managing client and employee expectations, interviewing, hiring, and managing personnel, and ensuring work is performed as expected.
Requirements
- Bachelor’s degree (B.S/B.A) from four-college or university and 8+ years’ related experience and/or training
- Strong technical knowledge of enterprise IT, including help desk, networking, ticket and incident management, AV/VC, and asset management
- Proven track record of implementing and leading improvements in project lifecycle
- Strong analytical, organizational, communication and presentation skills
- Highly adaptable with the ability to effectively manage multiple concurrent work streams
- Strong business acumen and the ability to provide operational, technical and financial oversight
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance