Sales Enablement Manager

Role Overview

The Sales Enablement Manager will collaborate with stakeholders to develop and implement subscriber retention strategies, including sales-driving behaviors and customer retention efforts. They will analyze key performance indicators and inform the development of incentive programs to reinforce desired behaviors.

What You Will Do

Develop tactical plans, creative content, and trainings to support subscriber retention initiatives. Lead process improvement for sales and subscriber retention strategy and projects, including cost/benefit analysis and data analysis.

Why It Might Be a Fit

The ideal candidate will have experience in sales or operations, excellent analytical and problem-solving skills, and the ability to build and maintain relationships with diverse internal organizations.

Requirements

• Ability to build and maintain relationships and partner effectively across diverse internal organizations
• Proven ability to lead & develop team of technically minded team members
• Excellent analytical and problem-solving skills
• Proactively identify and meet customer needs
• Excellent communication, interpersonal and organizational skills with a hands-on management style
• Ability to take detailed technical observations and roll-up to a strategic vision around which other teams can organize
• Strong ability to present both strategy and performance of execution to executive leadership team on a weekly basis
• Experience developing strategic business transformational activities
• Experience in supporting call-center operations
• Experience using Microsoft Office Suite products such as Excel, Access, Visio and PowerPoint
• Bachelor's Degree with relevant experience; advances degree encouraged
• Ability to travel up to 75% of the time
• 3-5 years’ work experience in a related field such as sales or operations
• Black Belt certification encouraged
• 3-5 years collaborating with senior leaders to recommend, plan, and follow through organizational initiatives, persuade others, and gains understanding