Inside Sales Assistant

We’re looking for a detail-oriented Inside Sales Assistant to support a high-volume sales team.

Requirements

• Serve as the primary point of contact for sales representatives and customer accounts.
• Review and process customer orders, ensuring pricing, inventory, and order accuracy.
• Issue credit notes, maintain accurate records, and support reporting requirements.
• Collaborate with the sales team to follow up on customer payment plans and ensure timely collections.
• Coordinate with Sales, Logistics, freight forwarders, and customers to ensure efficient and timely delivery of shipments.
• Work with Logistics and Accounting teams to confirm shipments, invoice accuracy, and manage product returns.
• Monitor shipment schedules and proactively follow up to ensure on-time delivery.
• Prepare and distribute weekly reports for inventory planning and fulfillment tracking.
• Collaborate with internal departments, including Accounting, Logistics, and IT, to maintain smooth operational workflows.
• Perform additional tasks assigned by management in support of department or company objectives.

Benefits

• bonuses
• medical
• dental
• vision
• life insurance
• AD&D insurance
• Paid Time Off
• EAP
• 401(k)