Inside Sales Assistant

We are seeking an Inside Sales Assistant to assist with sales orders, customer records, and bill-back data. The ideal candidate will have excellent communication skills, business level English and Japanese, and basic Microsoft Office proficiency.

Requirements

• Inputs, updates, and maintains sales orders, invoices, and bill-back data within the Company database
• Updates and maintains customer records in the Company database
• Enters credit card and ACH transaction information in the portal site in a timely manner to ensure payment collection
• Maintains high levels of customer satisfaction by providing excellent service and building rapport
• Answers customer questions about product features, product benefits, and procedures
• Updates and prepares all sales materials for the department
• Reports any inventory or service issues to appropriate account manager immediately
• Collaborates with the sales staff to monitor active purchase orders and ensure that orders are completed on time
• Scribes department meetings and distributes meeting minutes to the team
• Creates sales and marketing materials
• Attends Company events and functions outside of normal working hours
• Performs other duties as assigned
• Obligation to answer to all management as requested
• Assists as Will Call relief
• Collect payment by cash, check, or credit card and generate receipts for will call customers
• Assists as tertiary receptionist relief

Benefits

• All paid Health, Dental, and Vision Insurance for employees and their dependents
• Life Insurance and 401k Plan with company match