The Telecommunications Operator will be responsible for operating the organization's central switchboard, answering and routing incoming calls, and maintaining the organizational call directory.
Requirements
- Receives and relays internal and external calls and provides general information according to policies and procedures.
- Troubleshoots system issues when needed.
- Utilizes desk directories, on-call lists, reference guides, and other associated reference materials.
- Communicates codes, alerts, drills, and other announcements according to established policies and procedures, including disaster management plans.
- Performs other related duties as assigned.
Benefits
- Medical, Dental, Vision, Prescription Coverage
- Life & AD&D Insurance
- Short-Term and Long-Term Disability (with options to supplement)
- 403(b) Retirement Plan: Employer match, additional non-elective contribution
- PTO & Paid Sick Leave
- Tuition Assistance, Advancement & Academic Advising
- Parental, Adoption, Surrogacy Leave
- Backup and On-Site Childcare
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Benefits, Healthy Pregnancy Program
- Flexible Spending & Commuter Accounts
- Pet, Home & Auto, Identity Theft and Legal Insurance