Cloud Support Technician - Talent Pipeline (Remote)

Atmosera empowers businesses with modern technology and human expertise, particularly within the Microsoft Azure platform. This role seeks a Cloud Support Technician to ensure the smooth operation of clients' cloud environments. You will provide technical support, troubleshoot issues, and deliver exceptional customer service while gaining valuable experience in cloud computing and Azure.

Requirements

• Basic understanding of operating systems (Windows and Linux).
• Familiarity with virtual servers and networking concepts.
• A strong desire to learn and master Azure cloud technologies.
• Ability to analyze and resolve technical issues effectively.
• Ability to work in a fast-paced, rapidly changing environment.
• Excellent verbal and written communication skills.
• Ability to explain technical concepts to non-technical audiences.
• Strong customer service orientation.
• Ability to work collaboratively with team members and clients.

Benefits

• Competitive Salary
• Generous 401(k) Plan
• Performance-Based Compensation
• 100% Employer-Paid Health, Vision, and Dental Insurance
• Company-Paid Life, AD&D, Short and Long-Term Disability Insurance
• Generous Paid Time Off (PTO)
• 11 Paid Holidays
• Community Service Leave
• Employee Recognition and Reward Program