Customer Service Representative -

We are looking for a Customer Service Representative to field inbound retail client telephone calls and resolve issues. The ideal candidate has strong communication skills, previous customer service experience, and a passion for computers.

Requirements

• High School diploma or GED
• Strong communication skills
• Previous hardware/software troubleshooting experience
• Previous help desk/call center or phone support experience
• Ability to multi-task
• Ability to work in a fast paced environment
• Reliable and punctual
• Strong technical aptitude

Benefits

• Paid, 10 days of classroom training
• Opportunity to make incentives and bonus, as well as differential pay for some shifts
• Overtime Opportunities
• Advancement opportunity
• Full Benefits including Medical and Dental and 401K match
• Paid Time Off program and vacation time and holiday pay
• Casual dress code
• Fun Class A Office Space
• Great corporate culture
• Celebrate birthdays and anniversaries
• Team lunches
• Office promos
• Cool break room with TV, Game station, ping pong etc.