Customer Service Representative -
AtosFargo, North Dakota, United States
Posted October 13, 2016
Full Time
About the Company
Atos is a leader in digital services with annual revenue of € 12 billion and 100,000 employees in 72 countries.
Job Description
Customer Service Representative job opening at Atos in Fargo, ND. Responsible for fielding inbound retail client telephone calls and resolving issues. Must have strong communication skills, previous customer service experience, and technical aptitude. Opportunity for advancement, incentives, and benefits.
Requirements
- High School diploma or GED
- Strong communication skills
- Previous hardware/software troubleshooting experience
- Previous help desk/call center or phone support experience
- Previous IT or Computer Science education and/or technical certifications (plus)
- One - Two years of customer service work experience (phone or online support preferred)
- Ability to multi-task
- Ability to work in a fast paced environment
- Reliable and punctual
- Strong technical aptitude
Benefits
- Paid Time Off program
- Vacation time
- Holiday pay
- Full Benefits (Medical and Dental)
- 401K match
- Overtime Opportunities
- Advancement opportunity
- Differential pay for some shifts
- Incentives