Service Desk Representative
AtosFargo, North Dakota, United States
Posted October 13, 2016
Full Time
About the Company
Atos is a leader in digital services with annual revenue of € 12 billion and 100,000 employees in 72 countries.
Job Description
Atos is a leader in digital services with annual revenue of € 12 billion and 100,000 employees in 72 countries. We are looking for a Service Desk Representative to join our team in Fargo, ND.
Requirements
- Fielding inbound retail client telephone calls and resolving issues
- Documenting support calls following established procedures and guidelines
- Navigating through various screens while talking with customers
- Maintaining a positive and professional attitude while on the phone
- Multi-tasking and performing data entry
- Basic trouble-shooting
Benefits
- Paid Time Off program and vacation time and holiday pay
- Full Benefits including Medical and Dental and 401K match
- Opportunity to make incentives and bonus, as well as differential pay for some shifts
- Overtime Opportunities
- Advancement opportunity