Clinical Speciality Programs & Operations Manager - NY

We are looking for a sharp Clinical Programs & Operations Manager who can create scalable specialty care infrastructure from the ground up, not simply maintain existing processes. The position sits at the intersection of clinical operations, care delivery, finance, technology, and growth strategy, ensuring Atria can expand specialty programs and new markets while maintaining a high-touch member experience and operational excellence.

Requirements

• Design and standardize clinical workflows, SOPs, and operational playbooks across specialties
• Develop referral workflows, intake pathways, and escalation processes
• Build and maintain order sets, templates, labs, imaging, and device workflows
• Manage lab logistics including add-on testing, redraw coordination, missing results, and kit workflows
• Track referral funnel performance, scheduling conversion, and operational KPIs
• Partner with clinical leadership to design consent forms and ensure regulatory compliance
• Identify inefficiencies and continuously optimize specialty care delivery models
• Define staffing model with capacity thresholds
• Ensure cross state licensure coverage strategy
• Partner with Product to streamline OS workflows

Benefits

• Excellent health and wellness benefits
• OneMedical membership for employees & dependents
• Fertility & family planning
• Company-covered preventive health screenings through partner hospitals
• Fitness Perks, including Wellhub +
• 401k contributions and 4% match starting after 6 months
• Flexible Time Off
• Continuing medical education (CME) and CEU support for professional licensure
• Time to give back and make an impact in underserved communities