Application Support Consultant

We are seeking a skilled and energetic professional to join our Service Desk Team. As an Application Support Consultant, you'll provide application and functional support services to clients, translating business needs into functional requirements, and collaborating with senior consultants and managers to maintain high levels of client satisfaction and organisational success.

Requirements

• 5+ years of application support for QAD ERP or comparable systems (SAP, Oracle, MS D365, Pronto, NetSuite etc).
• Previous manufacturing sector or experience supporting manufacturing modules, with knowledge of processes, scheduling & planning tools, production orders, BoM, and routing.
• Experience in a Help Desk environment, with demonstrated ability to effectively manage competing priorities is advantageous.
• Demonstrated alignment with the company’s core values.
• Proven analytical, problem-solving, and time management abilities.
• Strong written and verbal communication skills, with the capability to engage both technical and non-technical stakeholders.
• A commitment to continuous learning and personal development.
• Demonstrated capacity to adapt and perform efficiently within a fast-paced, solution-driven environment.
• Dedicated to delivering outstanding client experiences.

Benefits

• Employee benefits, recognition, and wellbeing platform
• Career growth via succession planning, internal promotions, and mentorship opportunities
• Ongoing investment in professional development through industry and technology certifications, and study assistance
• Mental health support through our Employee Assistance Program
• Support for family and caring responsibilities, including paid parental leave
• Employee referral program, with monetary incentives offered